Strengthening the backbones of successful companies
Sales Managers and other leaders have the toughest job in the organization. You have to build a team and get results through others, and the ultimate responsibility for the success or failure of the mission is on your shoulders.
Excerpted from our book, The Road to Excellence, this sample chapter addresses how to overcome common management "blind spots" that can undermine and destroy companies.
Unfortunately, if you want a better team, it’s up to you to become a better leader. Finding, choosing, and onboarding new team members can be challenging, especially if you don’t do it very often.
Without micromanaging, you are required to motivate, lead, and develop the talent on your team, but who is helping, coaching, and holding you accountable to your goals?
Sharing the vision, managing the mission, and maximizing your team’s performance is rarely taught in school, which leaves you to figure it out on your own.
A good sales manager will see when a salesperson is heading toward the rocks, and the natural instinct is to quickly paddle over, shout a warning, and perhaps even toss a line to pull the sale to safety. After all, the sales manager's job is to see to it that sales are made, correct? Or is that the salesperson's job? Whose job is it?
Assume for a moment that the manager's primary function is to guide, teach, encourage, and demand that salespeople follow behavior that enables them to reach their goals. If, in fact, this is the primary function, then the manager should rarely, if ever, get between a prospect and the salesperson.
Either the salesperson alone makes the sale or he does not. Salespeople who are floundering don't need to be rescued. They need to recognize when they are floundering and know it's time to learn a new behavior.
Sandler’s leadership development and sales management programs are designed to help you break through plateaus, remove bottlenecks, and take your career or organization to the next level.
Learn how to develop an accurate hiring profile, objectively assess and select candidates, and create onboarding and performance plans for each position on your team.
Develop a coaching mindset to unlock the performance code for each person on your team and keep them focused on the behaviors that lead to achieving the goals.
Learn how to recognize and resolve conflicts quickly, communicate your vision clearly in meetings and one-to-one, and empower
your team members to perform at optimum levels.